Big changes have shaped the last few months as COVID-19 continues to influence our lives on a global scale. Safety and individual health have become more important than ever these days – also in the thinking and actions of our cable car company. Therefore, building on the regulations of the Austrian federal government, we have implemented a range of measures to protect all guests and employees.
In order to be transported with cable cars, adults and children from 12 years of age must present a valid 2G proof (vaccinated or recovered). This proof will be checked at the ticket offices. Ski passes/tickets will only be activated for the duration of the validity of the 2G proof.
For persons of school age, the fully completed “Ninja Pass” or “Holiday Ninja Pass” is equivalent to the 2G proof; this applies, provided that the prescribed tests are taken and the test intervals (at least 3 tests in 5 consecutive days, of which at least 2 PCR tests) are observed without gaps and consistently produce a negative test result, even on the sixth and seventh day after the first test. The pass and the test results listed therein must be carried and presented when purchasing a ticket. For more details, see below (detailed information on COVID-19 protection measures) or at https://www.sichere-gastfreundschaft.at/holiday-ninja-pass.
In addition, the FFP2 mask requirement applies to cable cars.
Your 2G proof will be checked at the ticket offices of the Zwölferhorn cable car.
An FFP2 mask without exhalation valve must be worn at all entrances and exits, in the queuing areas and parking lots (also outdoors if it is not possible to maintain a distance of 2 meters!), in all buildings (toilets etc.) and during all cable car rides (only children up to the age of six are exempt from this regulation; persons up to the age of 14 can also use a conventional mouth-nose protection instead of the FFP2 mask). FFP2 masks available for € 1.00 at the ticket office (for as long as stocks last).
Regardless of the current legal requirements, we aim to organise the queuing areas to prevent groups of people from standing close together. Please keep a sufficient distance to people outside your own group and wait in the ticket office area until the guest in front of you has left the ticket office.
Please observe the general hygiene rules and wash your hands regularly. Disinfectant dispensers are available in the indoor areas of the bottom and top stations.
Please be aware that registration is mandatory in restaurants. Guests can check in and out independently with their smartphones by scanning a QR code that includes instructions.
In accordance with the current COVID-19 regulations, food and drinks may only be consumed when seated at your table.
On entering the restaurant, you must take a test or present a valid negative test result, a vaccination certificate, or confirmation of a previous illness. Guests must register with their name and contact details upon entry. FFP2 masks are mandatory in all areas besides your assigned seating area.
In addition to the Austrian Cableway Association and the Alpine Club, the Austrian Economic Chamber also provides information on COVID-19 measures in various sectors of the tourism industry. If you are interested, the following links may provide helpful information (in German).